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How to enroll:

• Click Enroll Now, fill the registration form and complete payment.
• We accept UPI, Netbanking, Cards, or direct transfer — choose your preferred option on checkout.
• Seats are confirmed in the order payments are received. Discounted seats (first 50) are reserved automatically.

After payment, you will receive:

• Payment receipt and invoice by email.
• Welcome email with course access instructions and schedule.

What you will receive:

• Login credentials or access link to the course portal (Odoo eLearning / private page).
• All video lessons, PDFs, templates, and worksheets available in the portal.
• Downloadable resource pack: templates, checklists & sample agreements.

Live session details:

• Live Q&A sessions will be scheduled and announced on the portal and via email/WhatsApp.
• Recordings of all live sessions will be available within 24 hours for those who missed the live session.
• Attendance is optional but recommended for certificate eligibility (see certification rules).

Assessment workflow:

• Practical assignments and case studies are given during the course.
• Submit assignments through the portal by the given deadline.
• Trainers will review and provide feedback within 7–10 business days.

Need help? Contact us:

• Email: SUPPORT_EMAIL
• Phone / WhatsApp: SUPPORT_PHONE
• Portal messages: use the course portal message box for trainers (best for course queries).

Certificate rules:

• Complete all core modules or view 80% of video content.
• Submit at least one assignment and attend one live Q&A (or view its recording).
• Once criteria are met, the digital certificate will be issued within 7 business days.

Refund policy (summary):

• Full refund if requested within 48 hours of purchase and before access is granted.
• No refund after 7 days from access if course materials have been downloaded or more than 20% of content viewed.
• To request a refund, email SUPPORT_EMAIL with your payment details and reason.

Content updates:

• All enrolled students receive lifetime access to new lessons or updates added to SRAM Siksha.
• Major course revisions will be announced via email and portal notification.

Placement help:

• Students will receive guidance on resume, WhatsApp pitch scripts and interview preparation.
• Top-performing students may get direct referrals from our network (subject to availability).

Community options:

• Access to an exclusive alumni group for networking and sharing deals.
• Periodic webinars, guest sessions and live problem-solving calls for community members.

Privacy summary:

• We store only necessary data for course access and communication.
• We do not sell your data. For full privacy policy, visit the website privacy page or contact SUPPORT_EMAIL.

Minimum technical specs:

• Modern browser (Chrome, Edge, Firefox, Safari).
• Stable internet connection (4 Mbps recommended for HD video).
• Mobile and desktop friendly — use headphones for live sessions when possible.

If your query is not resolved within 48 hours:

• Step 1: Message the course support at SUPPORT_EMAIL or WhatsApp SUPPORT_PHONE.
• Step 2: If unresolved in 48 hours, escalate to the course manager at manager@realtyshiksha.com.
• Step 3: For payment disputes, share transaction details and we will resolve within 7 business days.